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Customer first: How VGZ turned a mobile app into a major win
With more than four million customers, VGZ is one of the largest non-profit health insurers in the Netherlands.
Complete customer-centricity is easier when you start from scratch. But VGZ wanted a customer-centric solution for the nearly four million insurance customers it already had. In every phase of their new mobile app – from project initiation to migration to new product offerings – the customer came first. And that meant that Onegini needed to offer the speed, agility, flexibility and focus that those four million customers deserved – and expected. The result? A simple to use, secure and seamless mobile app that blew targets away and is a major hit among customers. And whatever comes next, VGZ will be ready, thanks to Onegini’s flexible and adaptable solution.
“Onegini worked closely with us to develop the right solutions.”
Hugo te Kaat,
Innovation Architect at VGZ