About IAK

IAK Verzekeringen is one of the largest insurance brokers in the Netherlands. With over 85 years of experience, they are specialized in advising on and mediating in insurance and financial services for individuals and businesses.
IAK employs approximately 380 employees. IAK is part of the Unirobe Meeùs Group (UMG). UMG's focus is on three brands. Besides IAK these are Meeùs and Kroller. UMG is part of Aegon. IAK is in its business, however, independently, allowing them to pursue the best interests of their customers.

Why mobile apps?

IAK understands that a strong mobile strategy is required to satisfy today's policyholders. Consumers have become more dependent on their mobile devices, that's why IAK had to broaden their channel strategy in order to fulfill the increasing demand for mobile capabilities.

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Onegini Solution

UMG successfully implemented Onegini products for securing websites and apps for multiple brands. Servicing over hundreds of thousands of customers with insurance and healthcare information. For disclosing healthcare information, second factor authentication is required by law. UMG implemented the second factor within their own branded app for iOS, Android and Windows Phone.

Decision criteria

  • Provide easy access to products and services for customers.
  • Needs to be highly secure.
  • A complete security solution for mobile and web.
  • A second factor solution within their branded app for a high level of security.
  • Managed 24*7*365 by provider.

Quantitative benefits

  • Providing hundreds of thousands of users with transparent information both on web and mobile.
  • Customers can interact with UMG / IAK using the app. For example submit healthcare claims via the mobile app.

Qualitative benefits

  • First insurance company in the Netherlands with in-app step-up authentication for securing healthcare information.
  • Single Sign On solution.
  • One solution for all current and future brands.
  • Highest security / bank grade and maximum user convenience.
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