Frictionless Banking

finance customers

This is the age of the connected consumer

Mobility is at the center of a technology- driven revolution which is inspiring these connected lifestyles. Research by a leading analyst firm indicates that mobile banking users will exceed 1.8 Billion by 2019, representing a quarter of the global adult population. As the banking industry struggles with the challenges of non- traditional competition and changing customer preferences, banks are counting on their mobility investments to drive business growth and to achieve customer centricity. However the reality today is, most banks are struggling to keep pace with the sheer velocity of mobile innovations. On the one hand, there are constant additions to mobile devices and mobile form factors. And, on the other, the pace of adoption of these new devices has accelerated. Besides, customers expect a banking experience that’s on par or better than other industries. Unfortunately, most banks are saddled with silo-based mobile applications leading to inadequate inter-channel communications and disparate processes. What banks need today, is a solution that’s designed to offer extreme agility to keep pace with consumer expectations, and technology advancements.

Partnerships

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Infosys Finacle

Finacle is the industry-leading universal banking solution from EdgeVerve Systems, a wholly owned subsidiary of Infosys. The solution helps financial institutions develop deeper connections with stakeholders, power continuous innovation and accelerate growth in the digital world. Today, Finacle is the choice of banks across 92 countries and serves over 848 million customers – nearly 16.5 percent of the world’s adult banked population. Finacle solutions address the core banking, e-banking, mobile banking, CRM, payments, treasury, origination, liquidity management, Islamic banking, wealth management, and analytics needs of financial institutions worldwide. Assessment of the top 1000 world banks reveals that banks powered by Finacle enjoy 50 percent higher returns on assets, 30 percent higher returns on capital, and 8.1 percent points lesser costs to income than others.

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Advanced architecture

Samsung SDS is a global information and communication technology (ICT) service provider, striving to help customers increase their competitiveness by offering optimal ICT services. Its services are customized for customer business environments and leverage the most knowledgeable professionals and proven, innovative technologies. Samsung SDS is specialized in infrastructure construction, network services, business consulting, manufacturing IT, distribution IT, education IT, medical IT, security, mobility, cloud, and analytics based on its vast experience and accumulated technological capabilities.

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