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Implementation

Getting the most out of Onegini Identity Cloud

We love it when our clients get every last ounce of value out of our CIAM solution. That is why our team of experts will gladly share their expertise to guide you through the process of implementing Onegini Identity Cloud. Because we are looking to create maximum impact for your organization, we use a fully collaborative process to help you tailor the platform to your unique needs. Our project team uses an agile approach to guide you through the four stages of implementation: design, configuration, test & release, and post-launch.

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    Stage 1: Design
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    Stage 2: Configuration
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    Stage 3: Test & release
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    Stage 4: Post launch

Stage 1: Design

Step 1: To maximize the impact of the new CIAM platform, we first need to find out what exactly your organization needs. To do this, we hold on-site workshops, collaborating with your internal team to gather all of the business requirements, internal goals, policies and procedures, and the deliverables you need. At this stage, we will also align our assumptions, budget, and approach.

Step 2: Once we have this overview, we create the initial design for the functional and non-functional design. This includes details about the scope of the solution, as well as customer journeys, interaction design and UX design, acceptance criteria and a functional migration approach.

Step 3: Now we can start looking at the technical requirements and the architecture for the CIAM solution. Together, we will identify areas that require customization, draft the architecture that will deliver on your goals, and make sure all security requirements are met.

Stage 2: Configuration

As part of the agile approach, features will be delivered in two-weekly sprint cycles. Just like during the design phase, we will continue to collaborate closely, with planning and refinement sessions during each sprint to keep priorities and project details in line. We typically aim to deploy or release as soon as possible, fixing blocking bugs immediately during the testing phase and adding non-blocking bugs to the to-do list.

Stage 2

Stage 3: Test & release

Before the final roll-out, every feature goes through a short test-fix-release cycle. The Onegini team will conduct system tests and user acceptance tests on-site. We will monitor our progress on a daily basis to ensure that the release goes according to plan.

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Stage 4: Post-launch

Once everything is ready, we will agree on the change request and the release cycle for the solution together. Once the platform has been launched, we will hand over an evaluation document. Of course, we will ensure that everyone involved is properly trained to understand the relevant processes. We also provide your employees with technical references and materials for the transition phase. At this point, we hand over the management of your Onegini Identity Cloud platform to our support team, who is always at your side.

Stage 4

Minimizing disruption to your staff and customers

Aside from ensuring that you are getting the most out of your new CIAM solution, implementation support also helps minimize any potential disruption caused by the transition to this new setup. Internal staff and other relevant persons will be involved in the design process and receive appropriate training and support, so they will have a good understanding and working knowledge of the new system before it is launched. And thanks to our migration strategies, the experience of your existing online customers will not be disrupted – but they may notice the improvements to your online platforms!