Meeting modern customer demands
Modern insurance customers want to be connected, social, informed, and self-reliant. They seek out new experiences and want to be heard. They expect to be able to contact you 24/7 on any digital channel to get an up-to-date overview of their cover. Most insurance providers are not yet ready to meet these digital demands. Onegini Connect can help you get there.
Why take your business online?
A digital customer is more loyal, easier and cheaper to communicate with, and will interact more with your service offering. But that is not all. Once your customers are online you can seduce them to use a self-service platform, which will save you significant costs while allowing you to personalize your service. Moreover, it facilitates more efficient, personal and scalable marketing efforts, saving cost and increasing conversion.