Insurance companies are not afraid to invest in new, digital tools for their customers. And rightly so, because modern customers expect a seamless experience when dealing with any service provider. Moreover, going digital also allows insurance companies to save cost and gather valuable information about their customer base. These are invaluable benefits, but how do you ensure that your digital transformation is a success?
- Managing digital identities
- Streamlining internal systems
- Compliance vs innovation
- Focus on the customer journey
- Use case: "Transforming a leading Dutch insurer into a digital company"