OPTIMIZE YOUR ONBOARDING PROCESSES

Key points

  • iconMultiple onboarding flows
  • iconB2B onboarding
  • iconDesigning the right onboarding process
  • icon Progressive profiling for maximum conversion

Minimize dropouts with multiple onboarding flows

Getting your customers online is the first step to improving customer insights and customer relationships. But how do you manage the onboarding process? Onegini Connect lets you create the right flow with the best customer experience. Your onboarding process must be in line with the needs of the end user. Irrelevant questions or a complex sign-up process may cause users to give up halfway. With Onegini Connect, you can:

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    Minimize dropouts
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    Manage multiple onboarding flows
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    Create the right onboarding experience for each group
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    Differentiate between different types of end users

B2B onboarding

Aside from new and existing customers, you may also want to onboard employees, prospective customers, suppliers or intermediaries. By bringing your business relationships online you will be able to streamline your cooperation, for example by automating your order processes or pushing updated information to sales agents.

DESIGNING THE RIGHT ONBOARDING PROCESS

Which onboarding process will work best for your organization depends on many factors. Onegini Connect gives you the flexibility to adapt your onboarding process as you see fit and change what isn’t working along the way. Can’t decide whether to go with IDIN, BankID or DigiD? With Onegini Connect, you can try them all. On top of that, Onegini has the industry insight and local experience to help you determine the right onboarding flow for your customer. Our professional services experts are happy to help!

onboarding flow

REAL-TIME DASHBOARD FOR STATISTICS, REPORTING AND FLOW ANALYSES

Struggling with the monthly reports for the board and business unit directors? Collecting, analyzing and reporting certain data can take a lot of time of your web analysts. Our real-time insights module provides real-time statistics about the performance of your registration and login flows. Reports can be created automatically which enables you to focus on the outcomes instead of the process itself.

Onegini analytics dashboard mockup

Smooth migration for new and existing customers

Migrating new and existing customer accounts to Onegini Connect is smooth and simple. Users won't even notice they migrated to a new system. Onegini Connect offers various options, including: just In time migration, custom migration and automated migration. All of these solutions are designed to provide a frictionless experience for your customers.

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