Our delegated user management tool lets you assign just the right amount of autonomy and responsibility to each distribution partner. This allows your partners to manage their own organizations while you keep a bird’s eye view. It works as follows:
1. You (the administrator) create an account for a distribution partner (a super user) and assign products to their account.
2. The super user then creates accounts for each relevant employee to give them access to your system (the users).
3. The super user will set up different roles with corresponding access authorizations and responsibilities, and assign them to the users.
This system allows your distribution partners to take care of their own user management, assign duties and responsibilities and keep up with internal changes (employees leaving, getting promoted, getting certified, reorganizations, etc.). This will significantly lighten the load on your B2B support centre.